Refund policy

Hovering Hexes is operated by A&B1.

30 day returns

You may request a return within 30 days of receiving your order.

How to start a return

Email support@hoveringhexes.com with your order number and the item you want to return. We will provide a prepaid return shipping label and return instructions. A&B1 pays for the return label; you do not need to purchase return postage.

Pack the item securely and include its components. Use the return address and instructions provided with your label.

Damaged or incorrect items

If your order arrives damaged or incorrect, contact us with your order number and photos of the item and packaging so we can help.

Refunds

After receiving your returned item, we will process the return and notify you about your refund. Refunds are issued to the original payment method. Your payment provider may take additional time to post the refund.

Questions

Contact support@hoveringhexes.com for help with a return. This policy does not limit your rights under applicable law.